Synety CloudCall Click - automatic call logging in your CRM | NoBlue

Synety CloudCall Click

With Synety CloudCall Click you are able to make calls and replay conversations directly from your customer relationship management (CRM) system, turning it into a powerful communications system. CloudCall Click can quickly and efficiently be installed into the current applications of any business, and it works with any device.

Key features

  • Initiate and end phone calls directly from Outlook, Gmail or your CRM software.
  • Automatic call logging – recordings stored against contacts.
  • Play call recordings directly from Outlook, Gmail or your CRM software – all call recordings can be stored up to 7 years.
  • Categorise calls and add call notes with automatic synchronisation.
  • Real time performance analytics allowing you to monitor and improve staff productivity and efficiency.
  • Search and monitor voice calls in the same way as company email.
  • CloudCall Click can be used on any current PBX or landline infrastructure, meaning you don’t have to change your current phone system.
  • Staff can use their own mobile for work calls with no data transfer or exchange on their device as the calls are made and stored on the hosted CloudCall platform.
  • Low cost wholesale call rates.
  • Premium technical support.
  • Advanced reporting.

NoBlue has created an integration to allow CloudCall Click to work with NetSuite. For more information please visit our CloudCall for NetSuite page.

If you would like to speak to one of our experts about how Synety CloudCall Click or any of our other products could help your business run more smoothly, please don’t hesitate to get in touch.