CRM software from NetSuite | NoBlue

CRM Software

What is CRM software?

CRM software (otherwise known as Customer Relationship Management software) allows you to manage and understand your current and future customer information, activities and conversations. It allows you to track every single interaction you have with your leads, customers, partners and vendors.

Having access to accurate customer information is vital for a company, particularly for the sales, marketing and customer service teams. A better understanding of your client base, a view of order history / trends, and being able to keep track of previous conversations and interactions leads to better customer service, improved segmenting and more professional and targeted sales activities and marketing campaigns.

 

How can NoBlue help with your CRM software?

NoBlue has spent over a decade collaborating on, specifying and implementing solutions that allow our clients to manage their customers. Our integrated serverless enterprise solution links accounts, customer information, sales pipelines and marketing initiatives to give you a comprehensive view of your business. The CRM software we offer is NetSuite CRM+.

How to use your CRM to get the most out of attending events

NetSuite CRM+

NetSuite CRM+ delivers powerful cloud-based CRM capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customisation, all in a single solution.

NetSuite CRM+ has the following capabilities:

  • Sales force automation including opportunity management, customer management, sales forecasting, quote and order management, incentive compensation, and document management;
  • Customer service management including case management, knowledge base, customer portal, time tracking, and real time dashboards;
  • Partner relationship management including lead management, forecasting, campaigns and promotional discount, sales tracking & order management, and sales & marketing library publishing;
  • Marketing automation including lead management, campaign management, email marketing, keyword and SEO marketing, and web to lead forms;
  • Comprehensive support for mobile devices;
  • CRM analytics.

Please visit our NetSuite CRM+ page for further information.

Contact us about CRM software

If you would like to speak to one of our experts and discuss the different options available to help your business run more smoothly, please get in touch by completing our contact form or by calling us on 0115 758 8888.