Laura Bee

Business IT systems to marketing – changes you need to implement in 2016 (Part Two)

In this second of our two-part feature, we look at changes you need to implement across your business IT systems in 2016. From ensuring you have the right reporting and analytics tools in place to cloud usage, there are lots of ways to increase productivity and improve performance in the New Year. Read about changes …

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Business IT systems to marketing – changes you need to implement in 2016 (Part One)

Whether certain areas of your company are performing well or falling flat, from business IT systems to marketing, it’s still important to perform an ‘audit’ of what’s working and what’s not, especially now we’re moving into 2016. Read about changes you need to make to your business IT systems in 2016 in the second part of our feature …

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Is your IT infrastructure killing your profits? How cloud-based ERP can reduce expenditure

When companies make the decision to implement cloud-based ERP (Enterprise Resource Planning software), it’s typically a decision based on the need to improve visibility across a multitude of business processes and to enable the sharing of information across different departments – accessible both on and off the premises. But what about the financial benefits, particularly …

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The hidden benefits of customer relationship software retailers need to know

Every retailer should know that customers are the lifeblood of their business, which is why customer relationship software has become an integral tool for understanding more about customer bases and implementing actions to sustain shoppers for the long-term. To put the value of longstanding customers into perspective, this time of year sees an average spending …

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Retailers improve repeat customer sales by 60% with cloud-based software

Many companies in the retail sector have achieved more efficient and agile business operations through the use of cloud-based ERP. The following study looks at the operational challenges that today’s retailers face, and explains how a cloud-based solution (namely NetSuite) has helped them to dramatically improve the retail KPIs that are most important to them. In …

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Mobile optimisation to ERP software – what retailers should take from Black Friday (Part Two)

In this second of our two-part feature, we look at the importance of having reliable Enterprise Resource Planning (ERP) software in place to support the management of your eCommerce site and improve customer service.  The digital dust from Black Friday may have settled but the run up to Christmas is well underway, and is sure …

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Mobile optimisation to ERP software – what retailers should take from Black Friday (Part One)

Retailers who don’t have any online presence are missing out on a large portion of customers, but even those who do have a website are failing to maximise business if they don’t have the proper Enterprise Resource Planning software (ERP) software in place, or if they don’t offer the best user-experience to their visitors. Here, …

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8 questions to help determine if your eCommerce software needs to be replaced

Moving to a new eCommerce software solution may seem like a big undertaking, but it’s a necessity if your legacy applications are too old to support the type of brand experience and functionality today’s consumers expect. So, how do you know when you need to replace your aging eCommerce system? Below are some of the key …

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Fake Omnichannel is Everywhere: A Case Study

Retailers have it tough as they strive to deliver a seamless omnichannel experience across all customer touchpoints. Their jobs are made even more difficult by the abundance of commerce-related software solutions masquerading as omnichannel. These fake omnichannel solutions, or “fomni”, promise but fail to deliver the shopping experience that shoppers expect. Fomni cobbles together point …

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