What is PSA?
NetSuite OpenAir is the best-in-class professional services automation (PSA) software that helps you manage projects and achieve schedules and costs. Accessing real-time project information in one single database means users can create the appropriate and accurate milestones and deadlines, improving project completion record and efficient assignment of resources to the right project as timeline evolves. By linking interdependent activities Project Manager and involved profiles can get the complete picture of the project status, foresee eventual problems that may occur and have the solution beforehand. NetSutie OpenAir also provides comprehensive time sheet and billing and revenue recognition capabilities ensuring you instantly know the profitability of each project.
NetSuite OpenAir Features
Whether you are struggling to gain control over your projects, accurately invoice your clients or deliver more with less, NetSuite Professional Services Automation solutions have you covered and can be easily integrated with ANY ERP instances that are already in place.
Enables project managers and team members to collaborate on projects and maintain current and accurate project status anytime, anywhere. Real-time access to all of your project information means complete visibility and control – managers can proactively identify and resolve potential threats to the success of each and every engagement.
Make sure that the right resources are working on the right projects, based on real-time project timelines, and as the project evolves. Gain visibility into all aspects of your project resource management needs, helping to increase overall resource utilisation and manage and deploy resources based on employee skills, interests, experience and availability.
Easily and efficiently manage and analyse project finances with advanced project accounting software. From bid preparation through time and expense tracking to client billing and internal charge-backs, NetSuite OpenAir provides powerful tools to perform these processes across multiple offices and mobile employees. Handles both fixed-fee and time and material billing on the same project.
Users can quickly and easily capture detailed timesheets, whether in the office or on the road. Better yet, NetSuite OpenAir timesheet software allows you to map timesheet entry and approvals to your unique business requirements, ensuring you capture the right information the first time, every time.
Automate and streamline the entire expense management cycle, including expense reporting, submission and approval processes, while integrating with project accounting and invoicing. By managing the entire lifecycle, it becomes easy and seamless to track and submit expenses for rapid reimbursement and client billing.
Monitor, report and analyse overall project performance in real time, including resource utilisation, profit margins, project budgets vs. actual, and more. Every stakeholder from executive to project manager can instantly see the reports and metrics that mean the most to them.
NetSuite OpenAir Benefits
Reduce costs by up to 40% and increase customer satisfaction by using service 4.0 technologies.
Designed from the ground up to serve the needs of your growing services delivery business, our solutions are easy to implement, and simple to maintain. And as your processes change, NetSuite’s powerful configurability and expanded capabilities in project management, resource management, project financials, billing and invoicing, available when you need them.
The result, more satisfied clients and better company results.
- Annual revenue per employee: 10% increase.
- Annual revenue per billable consultant: 9.8% higher.
- Percent of quarter revenue target in backlog: 5.7% higher.
- Percent billable employees: 5.6% higher.
- Billable utilization: 4.3% higher.
- Employee attrition: 1.1% lower than the average.
If you’re wanting to learn more about NetSuite and it’s products, the datasheets below provide a perfect starting point for all.
NetSuite OpenAir Modules
NetSuite OpenAir gives professional services the ability to run their business operations including project management, resource optimisation, project accounting, time and expense management, and billing and revenue recognition.
NetSuite Advanced Project Accounting provides professional services firms with more integrated financial solutions for keeping control of projects from creation to completion. More effective management tools mean firms can automatically track progress and budgets, while detailed reports ensure you always have the most important information available.
NetSuite Advanced Project Tracking lets you manage your professional services organisation more effectively by integrating project tracking and reporting with a sophisticated customer relationship management system. With NetSuite, you can automate project creation when specific services are sold, and automatically track percent complete and time budgeted and spent on project tasks. Reports for utilisation and backlog help you analyse your employees’ workload and efficiency.