The SuiteCommerce Advantage
SuiteCommerce is an omniCommerce solution made by the integration of different NetSuite modules that combine your financials, marketing, customer support, order management, inventory and warehousing capabilities. Your business becomes as slick and efficient as possible. As a result you have the ability to reach more potential customers, sell more products and process more orders across multiple websites, channels and regions. SuiteCommerce delivers a truly unique shopping experience for both B2B & B2C commerce.
NetSuite SCA offers a best of breed platform for a fixed annual price, so as your business continues to scale, your GP from commerce sales increases. SCA also enhances the fact that NetSuite allow you to manage your customer no matter how they engage with you and have sight of their purchasing habits, cart contents and purchase history from any point of engagement or channel.
A seamless omnichannel experience that exceeds customer expectations. Create an immersive experience and deliver it across any site, any device, any country and supporting any business model without any limitations.
Grow and increase your efficiency and customer loyalty, achieving unprecedented visibility into your customers and drive strategic marketing, merchandising and promotions based upon any customer interaction. Provide a superior customer service and know your Customer Lifetime Value with a single view of all interactions and transactions across all touchpoints and channels.
Allow customers to buy, fulfil and return anywhere. Centralise order management and have a single view of inventory across all channels and the supply chain.
Don’t let opportunities escape. Be able to create and manage multiple B2B and B2C websites for different brands, countries, currencies and languages all in one single platform. As well as managing your own eCommerce stores, you can manage 3rd party ones such as Amazon or eBay whilst all inventory, financials and general administrative duties are automatically adjusted to reflect any sale through any channel.
Unifying business applications eliminates costly and error-prone integrations between separate systems; improves business agility, visibility and decision-making with a single data source for all your channels and touch points; allows better analysis and identifying trends in channels, stores, suppliers, promotions and customer behavior; provides a central repository for order management and customer and inventory data.
If you’re wanting to learn more about NetSuite and it’s products, the datasheets below provide a perfect starting point for all.
eCommerce is not a stand-alone channel but part of the whole commerce experience. NetSuite SuiteCommerce was built with the idea of unifying all channels and touchpoints to create a real omnichannel experience. It integrates siloed channels connecting eCommerce and in-store POS to order management, inventory, merchandising, marketing, financials and customer service.
NetSuite Advanced Inventory provides firms with tools to ensure their inventory systems are aligned with business goals and can easily serve customers. The integrated solution gives wholesale distributors and product manufacturing companies the ability to make their inventory management easier, smarter and more streamlined.
NetSuite SuitePayments enables businesses to take credit card payments, further extending the capabilities of the suite and helping firms automate more of their business processes. This provides businesses with greater efficiency and control to make sure all operations run as smoothly as possible.
Customer relationship management
One single source of data merging all client’s touchpoints and channels. Create rich customer profiles to enable you deliver personalised marketing, promotions and give a better customer service.
NetSuite Order Management lowers operational costs by managing in a single source inventory, spanning warehouses, stores, 3PLs and drop-ship locations. It allows managing orders from multiple channels — in-store, web, call centre, mobile, kiosk—in one place allowing orders to be processed faster and updating inventory in real time.
Point of Sale
Unifying the online and in-store experience increases customer satisfaction but also gives your in-store associates the tools to engage shoppers.
One single platform to manage B2B and B2C eCommerce. Your B2B will have a B2C-like customer experience while keeping the specific requirements of business users. Deliver for your B2C clients engaging and personalised experiences through our unlimited flexibility.
Instantly transform sections of your eCommerce website thanks to the SuiteCommerce Site Builder. Unlike traditional coded websites, the Site Builder gives you the ability to drag and drop key web elements onto a page, changing it’s layout, add more images or it can be used for A/B testing. You can quickly change where the featured image is, how the text is displayed and much more without the need to learn code.