Whether you’re a small-medium sized local business or a global behemoth in your industry, implementing an integrated ERP system can help with the productivity of your staff along with the day to day running of your business. All businesses target growth but not all businesses take into consideration their facilities and whether they can accommodate growth or not.
Do you have multiple systems for different aspects of your business? Is special training needed to do a mundane task like updating your cash flow? Can you add new members of staff to relevant systems so they can perform their work effectively? Has anyone taken this into consideration when demoing software?
One thing that is often overlooked is how these systems can affect staff, create shifts in morale, segregate departments causing breakdowns in communications and all these things can hamper a business. An integrated ERP can not only boost your businesses success but can lead to a much happier working environment with productivity going through the proverbial roof.
Improving communication and collaboration
Implementing an ERP system opens up a wide array of communication channels for staff, allowing them to share their ideas, pitch in with group projects or to just send a teatime teaser round the office at lunch. This can help with the social and sometimes physical barrier of getting up and going to see someone in a different department, especially for new members of staff or staff with disabilities/injuries.
A happy employee is a productive employee
65% of employees have said they would prefer more feedback be it positive or negative. Feedback is a fantastic motivator and important for employees. If they’re doing something wrong then the majority want to know so they can rectify it, if they’re doing something right then who doesn’t like appreciation and congratulations? Sometimes a simple thank you goes a long way to keeping staff happy, this is made all the more easier with an ERP system.
Integration is key
Often overlooked, integration of departments and files is hugely important for a business. Owners and managers can no longer have the old “That’s not your department” mentality, especially when wanting to achieve coherent and unified work force. Sales, HR, Marketing, even Accounts all need to be able to work together to get the best out of one another and to achieve the best they can for the business, an integrated ERP allows all departments to do just that.
As well as departments being able to work in unity, management and senior figures will be able to keep a close eye on what work is being completed, where budgets are being spent and a whole host of quires without needing the technical know-how of each individual systems which is used to run a business.
Sharing is caring
Information is pivotal to business and to each independent department. However departments may need their own information, what about the information that can be shared to improve a customers journey or a clients lifetime commitment with your business? Sharing information allows departments to work that bit better, for example;
Accounts go through their records and pull up information of their top 10 customers/clients. This information is stored in their accounts software but with an ERP, this can be shared with marketing who would have access. They come up with some awesome marketing ideas to offer them a special discount/offer/service tailored to their needs which is then passed onto the sales team. The sales team get in touch with the customers, offering them this fantastic tailor-made discount or service and they’re happy to purchase, success! This is then passed back to accounts to process payments and marketing have access to the information to store all the important data gathered, all departments worked together to make this successful with minimal effort thanks to an ERP being in place.
Less manual input = better work productivity
Nothing is more tedious than spending a Friday afternoon manually inputting data or processing mundane tasks, the human mind can switch off which can lead to mistakes as well as putting your staff in a negative mood. Not only that but the amount of paperwork and shredding adds to the time spent wasted which can go on to be a lengthy process.
Cutting all of this out, an ERP is capable of performing mundane tasks automatically, freeing up time for your staff to concentrate on what’s important or giving them the time to improve upon their skills (like reading awesome articles on boosting staff productivity via an ERP).
One system, one interface
One of the biggest issues with having multiple systems in place for different departments is the time consuming process of training current/new staff and the familiarisation process an employee needs to get to grips with things. Not only this but sickness, holidays or leave makes it much more difficult to perform tasks or extract information when an employee is away, especially if they are the only one to use the system.
Software updates or discontinued products such as Sage 100 reaching its end life in the UK can lead to more expense looking for a replacement or a complete standstill for a department. If you’re multiple systems can’t perform a new task that becomes vital for your business, another system may need to be implemented which leads to the same issues.
With a singular system, all employees can be trained to perform many different tasks and the same interface means they will feel much more comfortable doing so, cutting down training time.
Preparation is key to success
“Fail to prepare, prepare to fail” or something to that effect. Preparation is important, it gives employees the freedom and flexibility to prioritise tasks, keep on top of their workload as well as knowing whats in the pipeline for the future.
With multiple systems it’s difficult to delegate tasks to one another, key information of a project can be lost and this can lead to it failing. With one system tasks can be distributed evenly across departments as well as being accessible to other members of staff, allowing they to chip in with any expert knowledge they may have. When an employee knows clearly whats expected of them, they can typically avoid working frantically to get things finished for a deadline and are able to relax more whist at work.
Remote access across devices
Not everybody is in the office 9-5, especially not in different departments or management/senior staff. Information needs to be accessible on the go and it needs to be accessible across all devices, nobody wants to be lugging around a laptop to be able to update a clients contact number on the go, nor do they want to have to phone the office to make simple changes because their systems are only accessible onsite.
Not only does remote access make life on the go simpler, it also allows for your dedicated and hardworking employees to work from home, be it a weekend and they want to do something that suddenly sprung to mind or they are ill, in bed but still want to keep on top of their workload.
One system to rule them all
With how modern technology is evolving and the demands of running a business, an integrated cloud based ERP solution could help save more time, money and arguments within the working environment.
If you would like to know more about how an ERP can be of benefit for your business, the costs of integrating all your systems into one or how else an ERP can boost productivity, feel free to get in touch.