A Cloud Based Field Service Management Solution
FieldAware help to simplify your field management by putting the technology where it matters the most; with your field operators. Made for mobile with cloud-based technology, FieldAware simplifies everyday tasks for your field agents.
The perfect field services solution to combine with NetSuite
Extending the capabilities of NetSuite with FieldAware gives field operatives a much better workflow when out of the office. They can take photos or have documents signed which upload straight to the customers record in NetSuite, lowering the time spent with each customer and the time spent filing paperwork away. As FieldAware is cloud based and built to integrate, it seamlessly flows with NetSuite and implementation time is much faster than a tradition on-premise solution.
FieldAware was designed to integrate, complementing NetSuite to extend the operations possible and ensuring everyone in the office and everyone in the field are connected seamlessly. Built to innovate field service management and utilising cloud technology, FieldAware can not only increase productivity but also increase customer satisfaction.
Maintain seamless real-time workflows between NetSuite and FieldAware, allowing you to know where your field operatives are and help manage their schedule efficiently.
It’s never been easier for field agents to capture data such as photos, customer signatures and notes to then upload them straight to an account. People in the field and the office are then able to instantly access this data and act accordingly.
The importance of being able to manage field operations regardless of circumstances is imperative. With FieldAware you can do this on multiple devices and should you lose connection to the internet, you can still carry out certain procedures which will sync when your connection is back.
What Makes FieldAware Special
FieldAware is a modern, dynamic and industry leading field service solution. Unlike your standard legacy systems, FieldAware doesn’t bare the strain of long and complicated implementation periods. It’s been made to connect with your core business systems with cloud based technology so no need for internal IT systems, costly upgrades or a trained IT technician to run it.
Built-in analytics help to spot trends or potential issues for a fast response. Fast implementation means you can be up and running in a matter of days, not months or years. Streamlined processes accelerate cash flow and eliminates customer disputes. Better visibility and faster communications create a more connected organisation. Synchronise with exisiting systems to eliminate disruption to your business.
Immediate invoicing to improve cash flow. Invoice accuracy: no more forgotten materials or expenses, eliminates customer disputes. Create technician timesheets for instant cost analysis. Control field service cost by minimising travel costs, overtime and repeat visits. Easy integration means no more duplicate data entry or slow system replication.
First and foremost, FieldAware is easy to use. One-touch data collection completes job documentation quickly and accurately. Eliminates cumbersome paperwork after each job. Allows more jobs to be completed quicker, each and every day. Runs on any mobile device. Automatic documentation of work eliminates later customer disputes. Sign off and create invoices onsite, helping to close jobs down quicker.