crm

software every business should have

Software Every Business Should Have

There is business software for almost anything you want – from the ubiquitous Microsoft Office suite of programmes to those with far narrower applications, such as computer-aided design (CAD) and financial trading software. Different industries have their own needs too – there’s ecommerce solutions for online retailers and time-tracking software for professional services. There are …

Software Every Business Should Have Read More »

software companies

6 ways software companies can use CRM for success

Software companies are not only one of the most evolving industries of all, but it is powering the UK economy.  Recent figures demonstrate that the UK is Europe’s leading software industry.  Software companies contributed a total of over £145 billion of the total UK value-added GDP and supports a staggering 2.7 million jobs. The digital …

6 ways software companies can use CRM for success Read More »

NetSuite Tips: Manage and customise Leads with Oracle NetSuite CRM

Lead Management Your leads pour in from a variety of sources—online forms, purchased lists, referrals and cold calling. But how do you manage and make the most of your leads? And how do you track leads as they become opportunities? For most companies, managing and tracking leads in a consistent way remains a key business …

NetSuite Tips: Manage and customise Leads with Oracle NetSuite CRM Read More »

The hidden benefits of customer relationship software retailers need to know

Every retailer should know that customers are the lifeblood of their business, which is why customer relationship software has become an integral tool for understanding more about customer bases and implementing actions to sustain shoppers for the long-term. To put the value of longstanding customers into perspective, this time of year sees an average spending …

The hidden benefits of customer relationship software retailers need to know Read More »

The key to CRM software selection success

A great customer relationship management (CRM) solution is an essential tool for any organisation that wants to improve their relationships with their customers, leads and prospects (and their vendors and partners for that matter!) A good CRM will allow you to automate and personalise your sales and marketing, react quickly to key trends, and ultimately …

The key to CRM software selection success Read More »

Top 10 considerations when choosing CRM software

If you’ve started to think about finding and implementing the right CRM software for your business, then you’ll likely be investing a lot of time and resources in the project; it’s important that you consider all the right things. Here, we’ve pulled together what we think are the top ten considerations when selecting a CRM. Hopefully this …

Top 10 considerations when choosing CRM software Read More »

Why it’s so important to integrate your CRM with your ERP / financial software

As customer relationship management (CRM) becomes more complex, it’s becoming more important than ever to integrate your key business processes. CRM has changed Customer relationship management isn’t as simple as it used to be. Buyers now have much higher expectations; they want to interact with your company via the channel of their choice (be this …

Why it’s so important to integrate your CRM with your ERP / financial software Read More »