Why it’s Important to Manage Your Integrations Through One Partner

Why it’s Important to Manage Your Integrations Through One Partner

There are several options for integrating your ERP system with other software and applications.

The provider of each individual package could integrate its own software. Or a handful of partners could integrate their own and others’ software. But the best method is to choose to work with a single partner and have them integrate each of your systems.

We’ll show you why managing your integrations though one partner is the best way to achieve an efficient and successful integration of your software systems.

Seamless Integration

Your ERP system sits at the core of your business – as the hub to which all other software applications connect. For optimum performance, all your business software needs to work in harmony and access the same, single database of information.

Depending on your line of business, you may want to integrate with your ecommerce storefront, third-party marketplaces, logistics providers, sales and marketing solutions like HubSpot or Salesforce, or perhaps with specialist apps that extend the capabilities of the ERP.

All of these other programmes must work seamlessly with your central ERP solution. By working with a single partner that has specialist knowledge of your particular ERP software, you ensure that this system remains the central and pivotal component. The partner will oversee the seamless integration of your ERP system and other software applications, providing a unified approach that will deliver consistency across the integrations. They can identify any potential conflicts and implement measures to ensure there are no compatibility issues between different software systems, ensuring everything works well together and there is a seamless flow of data.

Expertise and Knowledge

Your ERP partner knows which other applications work well with your chosen ERP and has experience of undertaking similar integrations in the past. This in-depth expertise is critical in understanding both the intricacies of your ERP system and your company’s processes and workflows.

For example, when it comes to NetSuite, your partner will know which SuiteApps are available and understands how they can each extend NetSuite to the best advantage for your business. Their experience will come from working y with perhaps hundreds of customers, across various industries and with a wide range of software.

Simplified Communication

Having a single point of contact for your integration helps you communicate more efficiently. Instead of speaking with multiple vendors, you can simply communicate with just one partner. This helps you to better coordinate your IT and improves information sharing and issue resolution.

With multiple partners, support is more cumbersome as you need a login for each of their online support systems. Then, if a problem arises that affects more than one system, there is a risk that you will have to liaise backwards and forwards between suppliers to solve it. Having just one point of contact means everything can be co-ordinated through them and they can speak to individual software vendors if needed.

Reduced Complexity and Costs

Working with multiple partners can increase the complexity associated with the implementation. Having several people involved in the project planning and management can complicate matters, adding time to decision-making processes and necessitating additional levels of sign-off.

By relying on a single partner, the process is more simplified and give you better control. It minimises project holdups and simplifies decision making. Plus, lessening the time spent on integration by having a single contact will reduce your integration-related costs.

Streamlined Post-Implementation Support

Because they know the systems they have integrated for you, a single partner can provide training programs for your end-users, rather than having to seek training for each individual system. The partner may also have made customisations to your systems, which they are therefore best placed to know about and to train your users on.

With effective training, your employees will be able to adapt well to the integrated system as a whole. This approach not only simplifies the training process, but also improves user adoption rates.

Ongoing support and maintenance are crucial, too. With a single partner, you have just one point of contact with which you can establish a long-term relationship. This improves support levels and enhances the reliability of your system.

You will also only require a single support contract, rather than many, which will undoubtedly reduce your ongoing costs.

Ready to Consider ERP Integrations?

NoBlue partners with providers of some of the some of the best solutions that can be integrated with NetSuite. We work with you to devise customised solutions that will enhance your business efficiency and productivity. After implementation, we can provide additional training, support and maintenance to ensure you get the most out of your integrated system in the long term.

Contact us to discover why using NoBlue as your single partner to manage NetSuite integrations will help you leverage our expertise, streamline your processes and realise an efficient and successful software solution for your business.

 

 

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Stephen Adamson

NoBlue

[email protected]

(+44) 115 758 8888
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